Below we have listed some of the most commonly asked questions. If you have a question that is not listed please contact us here.

All bookings will have a unique eTicket Ref displayed on the order emails. This is your unique access code needed to check-in to the event.

The original booker will be emailed tickets. It is important you print out tickets for all the people in your group or use the skiddle app on your phone to display the QR code correctly (please do not use screenshots on your phone they don’t always work).

Through our official ticketseller www.skiddle.com. All payments are made in £ British Pounds Sterling (GBP).

A deposit payment constitutes only part of your order total. You then have to pay the remaining balance within the agreed timeframe – this is outlined in the payment info at the point of purchase. You are also able to see how many days left you have to pay the balance within your Skiddle Account.

You will be sent a confirmation email containing login details for your online Skiddle Weekender Account. To pay the remaining balance, log-in to your Account and follow the payment link. The balance must be made in one payment. Anyone can make this payment on your behalf. If you have placed a group order, please make sure someone in your group is organised in gathering everyone’s money together.

The remaining time to pay your balance is displayed within your Weekender Account. You will be sent email reminders at 10, 5 and 1 day left to pay. Failure to settle the financial balance within the time limit may result in the forfeiting of your deposit amount and the cancellation of your order. Please CONTACT US if you have any issues regarding payment.

We cannot make refunds for cancellations or failure to complete your booking payment. This applies to all ticket types. If you are having problems with your payment schedule please CONTACT US.

The Clubland HQ venue is tbc but will run from 1pm on Saturday for all ticket holders.
To check-in you will need to present your unique eTicket Ref which is displayed on your order emails and within your online Skiddle Account. If possible, please print out the summary of your Skiddle Account which will speed things up.
Valid forms of ID: Passport, Driving Licence, National Identity Card, PASS card or a government recognised form of photo ID. If we are unsure about any details then ID will be required for your whole group.
Once we have checked you in successfully you will be given event wristbands and programme schedules.
SATURDAY: 1pm – 7pm
SUNDAY: 1pm – 7pm

We will post any important info during the weekend as notices in the reception area so its worth checking when you can. These will be visible even when the reception is closed.

Blackpool Pleasure Beach, 525 Ocean Boulevard, Blackpool, FY4 1EZ

We recommend planning your journey using Googlemaps

For Pleasure Beach. Please note the nearest train station is Blackpool South Station.
We recommend getting a taxi from the Train Station to your desired venue. Taxi: Taxis will be operating from Blackpool train station directly to Pleasure Beach. Expect to pay between £7 and £10 GBP. Please try to fill up the taxis with as many people as possible.

There is limited car parking onsite at no extra cost or there is on street parking local to the venue. Parking is at owners risk.

Event programme schedules will be provided for all ticket holders at event check-in. We will post any important info during the weekend as notices in the reception area so its worth checking the board when you can. These will be visible even when the reception is closed.

Do not remove your wristband. This provides you with access to all music venues and activities over the weekend. If you’ve put it on too tight or damaged it please visit Clubland HQ for a new one but it is essential you provide us with the old one first. REPLACING A LOST WRIST PASS IS CHARGED AT THE FULL TICKET PRICE.

Amnesty bins. Security will also operate all venues so searches will be performed on the main entrance. We operate a zero tolerance policy to illegal drugs and banned / prohibited substances and items – these also include ‘legal’ highs, nitrous oxide and weapons.
Anyone found in possession of illegal substances will be refused entry or removed from the venue and have their tickets voided without refund. Anyone deemed to be selling illegal substances will handed over to the police. Soundsystems, PAs and decks are prohibited on this site and will be confiscated by security until Monday check-out. Have fun but please don’t behave in a way that compromises the event, people’s enjoyment or the venue.